If you are deemed Not Yet Competent (NYC), there are potentially 2 courses of action:
Re-Assessment
Depending on what your Trainer thinks, he/she will recommend you to take a re-assessment or attempt the module again.
If you are given the option of Re-Assessment, you are required to submit a Student Request by completing the online form within 1 week of the last assessment date.
A Re-Assessment Fee of $128.40 (inclusive of GST) is chargeable.
You are allowed to select the preferred date to re-sit for the assessment, subjected to trainers' and classroom availability.
Once the approved date, time and venue/schedule of the reassessment have been confirmed, you will be notified via email.
Please avoid rescheduling the reassessment as you will be charged the reassessment fee again.
Re-assessment shall be completed within 14 days of the last assessment date.
Appealing of Grades
If you disagree with your assessment grade, you may request an appeal for the review of your assessment outcome.
Notify your Trainer of your intention to appeal and tick on the designated section for appeal. Do not sign the Assessment Summary Record. The Assessor will enter the appeal intention into the Feedback Section of the Assessment Summary Record and notify the Programme Management or Curriculum Experience Head within the same date of your intention to lodge an appeal.
An Appeal fee of $21.40 (inclusive of GST) is chargeable
Submit an appeal request to the Programme Management Department via the Student Request feature in the Student Portal within 7 working days of the release of assessment results.
Once the appeal request has been submitted and paid for, the student is to send an email to NYC@taftc.org. Elaborating on their appeal with supporting documents.
The Head of Department, Learning Curriculum and Development will review your email appeal.
You will be informed of the Appeal decision/outcome within 10 working days from the date of the email appeal.
All decisions made by the Examination Board are final.