1. Upon logging into your student app, click on “Bookings”
2. Locate the course you’d like to submit a request for, and click on “Request”
3. Select the type of request, in this case - “Reschedule for an assessment”
4. Input your reasoning for the request
5. Take note of the request fees and select the module you will be taking the reassessment for
6. Select the type of reassessment recommended by your trainer, either re-assessment or re-module
7. If it’s a re-assessment, select the date and time for your re-assessment (has to be agreed upon by both student and trainer)
8. Select the intake you’d like to join*
Please note that student net fees for the re-module are chargeable.
9. Once done, scroll down and click “Submit”
Upon submission, our customer service team will verify your request within 5 working days