If you have made payment via bank transfer previously and require a refund, kindly fill out this form here.
Once you have submitted your form, kindly inform our customer service team via WhatsApp at +65 8875 6778.
Upon receiving your details, our customer service team will take note of your refund application.
Your refund will be processed on the 23rd of each month.
Once the refund has been processed, it will take 30 working days to appear in your account.